Shipping & Returns

Shipping Policy

• Processing Time: Orders are processed within 1-3 business days.

• Shipping Methods: We ship via major carriers (UPS, FedEx, USPS) and our logistics network.

• Tracking: Once your order has shipped, you will receive an email with a tracking number.

Return & Refund Policy

• Returns: We accept returns within 14 days of delivery. Items must be unused and in their original packaging.

• Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Non-returnable Items: Perishable goods or personalized items cannot be returned.

• How to initiate a return: Please contact us at info@orsupplies.com with your order number.